Customer Service

Shopping for Tires, Easy as 1, 2, 3

We've tried to make perusing our web site as easy as possible. You can either select the size tire you need from the drop-down menus on the top tool bar or using "find my tire" by vehicle.

  1. "Select" - After the results for your tire search is completed, select the tire size that is displayed. This will display all available products.
  2. "Choose" - Choose the Brand and model tire you wish to purchase, or "Buy Now" immediately.
  3. "Check Out" Add to cart and Check Out.

After all of this is completed, you will receive a confirmation email specifying that your transaction has gone through and you're done!

If any errors occur during the check out process, you will get a message on the screen indicating so and you can fix the error and continue.

- OR -

You can always call our Customer Service Representative for assistance.

We at High Performance Tire.Com, stand by our commitment to YOU our valued Customer to ensure that your shopping experience is quick, easy and affordable. If you can't find what you are looking for, or have any question what so ever, email us or give us a call @ 866-840-4600.

Our hours of live coverage operation are between 9:00 AM and 6:00 PM, Monday through Friday, EST. If live assistance is not available, just leave us a voice message and we will get back to you as soon as possible.


SHIPPING

HIGHPERFORMANCETIRE.COM always ensures your shipment is delivered using UPS. All orders are assumed to be delivered via Ground Shipping within the 48 continental United States, unless otherwise specified.

As a rule of thumb, Ground delivery is between 1 to 5 days from the time the order is placed to the time they are delivered to the destination site. This may vary based upon the actual physical location of the Customer's premises, in proximity to our warehouse.

If you wish your order shipped in a manner other than basic ground service, then you may choose an alternate means of delivery, such as Next Day Service, etc. Additional shipping rates will apply as well as additional rates to Alaska, Hawaii, Canada, other US territories or any other countries where standard ground shipping services are not available.

All rates quoted for the tire you select are based upon the weight of the tire, the Zip Code of our base warehouse location and the destination of your location (Zip Code). Delivery charges quoted are calculated by directly using a major carrier's rate schedule.